Privacy & SecurityPrivacy Policy

Castle Bank takes steps to help you protect your privacy. We take steps to keep your information secure and confidential online and offline.

Following the simple suggestions that we have presented can help safeguard your personal information.

Sharing Information

  • Before you reveal personal information, find out how it will be used and whether it will be shared with others. Find out more information on how your information is used by Castle.
  • Verify that the web site is not collecting information from children under the age of 13. Find out more information on how Castle is protecting children's identities.

Technology Safety

  • Change your password on a regular basis. Avoid using easily available information and storing it in an open location. Log on and select Update Info to change your password.
  • Use a secure online browser to enhance the security and guard your transactions. Test your browser to ensure that you are safe and that you meet our online security standards.
  • When entering personal information online be sure your information is securely passed to the site. Learn more about the security of your information on the Castle web site.

Being Cautious

  • When you click on links and/or banner ads that take you to another web site, you will be subject to that web site's privacy policy. We encourage you to read the posted privacy statement before interacting with any web site. Review Castle's Privacy Policy.
  • Consider ordering a copy of your credit report annually. Make sure it's accurate and includes only those activities you've authorized. Request your free annual credit report today!
  • Check your mailbox often; do not let your mail sit in there for the taking. Drop your outgoing mail at a local post office. To reduce risk of identity theft, Castle Bank Online has many Online Services that can help.
  • Each month review your credit card statements for potential charges that you may not have made. Receiving your account statements online is a great way to maintain your account privacy. Report any suspicious activity using our online Report Internet Fraud Form or email us at reportfraud@fnni.com.


For additional privacy information, read our Privacy Policy and Frequently Asked Privacy Questions.